ServiceNow Project Roles and Responsibilities - Part 3: Technical
Part 3 of My 4-Part Series: ServiceNow Project Roles & Responsibilities
Part 1: • ServiceNow Project Roles and Responsibilit...
Part 2: • ServiceNow Project Roles and Responsibilit...
When I first started working on the ServiceNow platform, I had no idea what some of these roles were. What is UI/UX? Can there really be different types of Developers? What does a Technical Architect do that's different from a Solution Architect?
These were all questions I had, and I know I wasn’t alone. That’s why I’m excited to offer this video series.
During each video, I’ll provide the following information:
A description of what they do
A salary estimate for the role
A list of their responsibilities (including what documents they may be responsible for)
Insights into who they most commonly interact with during the project
An overview of the certifications they may have
Stay tuned for Part 4 where we’ll dive into Support roles you might come across in a ServiceNow project.
0:17 - Architect/Technical Architect
3:25 - Developer
4:54 - System Admin
6:23 - Integration Specialist
8:18 - Portal Developer
9:34 - UI/UX Designer
11:58 - Project Team Structure: Leadership, Cross-Functional, Technical
Follow me on LinkedIn - / allenandreas
Twitter/X - https://x.com/allenovation
Other resources:
ServiceNow - http://www.servicenow.com