Case Study: Bakery on Main
Bakery on Main: Quality Baked Into Every Healthy Product
Bakery on Main is a producer and seller of premium gluten-free bakery products. Like many manufacturers, this rapidly expanding company struggled with visibility into their quality data and production processes.
That changed when the company decided they needed a cloud-based quality management solution. They chose Enact from InfinityQS because it allowed them to view data in real time and address any out-of-specification processes immediately.
Before Enact, they captured data on paper. They found it difficult to respond to any production issues because their quality assurance team could conduct reviews only at the end of each day. By the time they found one issue, another had already popped up. And it was difficult to measure performance across processes, products, and shifts.
While it was clear that a solution was needed, some employees were hesitant to bring in a new solution. To ease concerns, we worked with their team on a focused proof of concept approach. We isolated one of their processes, then began to translate their manual data collection processes into digital ones.
This approach provides several benefits:
Users get to know Enact and its features.
The initial data collection demonstrates how the solution will provide value.
And you can re-use your configurations when it’s time to roll out the solution to other processes.
For Bakery on Main, the results were clear: Enact was a total success.
Employees are happy because InfinityQS makes quality management easy. The simple user interface is easy to navigate and tasks like data collection are straightforward.
Learning the software is quick and intuitive.
Notifications can be configured for different users and roles, so everyone can focus their attention on what matters for their job—and make better use of their time.
From there, the company expanded its use of Enact across all their operations. With Enact, Bakery on Main’s products are always within specification limits. And they can respond instantly to correct any issues—because they can see them as they happen.
And the best part? Their new-found efficiency is saving them a lot of money.