Tracey McConnell, Director of Quality Assurance at Brooks Food Group, talks about how InfinityQS’ SPC platform, ProFicient, helped them manage the quality of their food products (http://www.infinityqs.com/software). Brooks is a manufacturer of breakfast items, appetizers, and chicken products. McConnell manages the quality managers and technicians as well as their food safety programs. Critical to Brooks’ quality management is food safety, which includes their microbiological and chemical programs, sanitary practices, and Good Manufacturing Practices.
McConnell explains one of the most appealing aspects of ProFicient is its flexibility. Brooks is a small company but needed a raw material inspection, a statistical process control program, a finished product program, and they needed to be able to conduct chemical analysis, microbiological analysis and trend information using Pareto as well as box and whiskers charts, histograms, capability reports. When evaluating potential solutions, it seemed that ProFicient could provide all the functionality they received while being easy to implement, fairly cost-effective, and easy to use.
Brooks Food Group is using ProFicient in a number of different ways. When raw materials arrive, they are inspecting them with the AQL section of ProFicient and entering batching information. As raw materials are added or processed online, they are performing statistical process control work – both variables and defects – to improve their process. McConnell is really pleased with ProFicient’s reporting capabilities. Two of their favorite charts are the box and whiskers and Pareto charts.
They were pleased that implementation took less than one week and they were left with the tools to develop the system further. InfinityQS’ Application Engineer helped Brooks developed their projects during the implementation but McConnell and her colleagues continued to create and configure their own configurations based on their needs. Overall, McConnell is pleased with ProFicient, including the system, the software and services.
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