Case Study: Ocean Spray
Ocean Spray & SPC: Growing Together
Customers expect quality when they purchase Ocean Spray products. With a portfolio that includes more than 1,000 unique items, the company faces pressure to produce products that are both high quality and incredibly consistent.
InfinityQS's relationship with Ocean Spray started in one of their manufacturing facilities based in Washington-a plant dedicated to making dried cranberries. The quality team at that plant didn't want to rely on paper-based records anymore. They chose InfinityQS as a quality solution that could give them access to real-time data-in an easy-to-understand, visual format-so they could make immediate process improvements.
As a global food producer, Ocean Spray was collecting data for compliance and quality reasons. However, they were collecting that data manually with paper and pencil. Operators needed a means of visualizing the data they just gathered, and paper just couldn't do it.
Once they deployed InfinityQS software, operators could view their data in real time. The InfinityQS charts and data visualizations provided much-needed information to the operators. Instead of just trying to meet specifications, operators had the information they needed to continually improve. That is, they were able to finely tune their processes to a precise target, ensuring product consistency, compliance, and high quality.
Ocean Spray began their InfinityQS implementation on one production line that produced Craisins. In just one month they improved process capability by 50%.
The results thrilled their management team. The quality manager saw an opportunity to expand InfinityQS to more Ocean Spray cranberry plants. Now, Ocean Spray uses InfinityQS software to help standardize quality and compliance across their plants.
The result has been a competitive advantage for Ocean Spray, as they are a supplier of dried cranberries to other food companies. Their customers know they can count on premier quality and unparalleled craisin consistency from Ocean Spray.
By modernizing SPC with InfinityQS, Ocean Spray ensures their most important outcome: satisfied customers.