Webinar: Unity For Teams | 6 March 2024 by Kakapo Systems
The recording of Kakapo Systems' webinar 'Unity for Teams' originally broadcast on the 5th and 6th of March, 2024.
In this webinar we introduce our Unity for Teams integration. Unity for Teams options include Desktop, for UC users, as well as Agent and Supervisor, embedding the BroadSoft ACD functionality within Microsoft Teams
Session Highlights:
How to download the app on Microsoft Teams/Company app.
Unity Call Center functionality within Teams.
Basic call demo (inbound/outbound) and call handling through Unity.
Unity Contact Center functionality within Teams.
Presented by Max Edwards, Sales Engineer at Kakapo Systems.
Discover more about how Unity for Teams brings the power of BroadSoft to the collaborative workspace of Microsoft Teams: https://www.kakaposystems.com/unity-f...
#Callcenter #BroadSoft #Microsoft #Unity