Quality Management Principles Underlying ISO 22163
The quality management principles underlying ISO 22163 are based on the ISO 9001 framework, adapted specifically for the railway industry to ensure the highest standards of quality, safety, and reliability. These principles include a strong customer focus, ensuring that railway products and services meet or exceed customer expectations. Leadership is emphasized, requiring management to provide clear direction and create an environment that fosters engagement and quality improvement. Employee involvement at all levels is crucial, as their competencies and participation drive quality performance. The process approach ensures that activities are managed as interrelated processes that function as a coherent system, facilitating efficiency and effectiveness. Continuous improvement is a central tenet, encouraging organizations to consistently enhance their processes and products. Evidence-based decision making is promoted, ensuring decisions are informed by accurate data analysis. Lastly, relationship management focuses on building and maintaining good relationships with suppliers and other stakeholders to optimize supply chain performance. By integrating these principles, ISO 22163 helps organizations in the railway industry achieve operational excellence and maintain compliance with international standards.
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Timecodes
0:00 - Introduction
0:26 - Introduction to Quality Management Principles
0:47 - Customer Focus
1:18 - Leadership
1:48 - Engagement of People
2:18 - Process Approach
2:44 - Improvement
3:11 - Evidence-Based Decision Making
3:39 - Relationship Management
4:09 - Integration of Principles
4:34 - Conclusion