Application Convergence and e-Business - 11 : Next Lesson
Full playlist "#Application #Convergence" discusses how convergence enables e-business applications. Identifies some practices and applications that benefit from convergence, e.g., CRM, #ERP, contact centers, and unified messaging.
• 53 : Application Convergence - Fundam...
Our next lesson is about what the future of convergence looks like. We'll identify some trends and make some predictions about how converging multiple media will change the way we do business...and maybe even the way we think about communication itself.