Intercom

How to prepare your customer support content for AI - Restate questions

How to add a custom action or object to a workflow in Intercom

Prepping support content for AI - Add text explanations to articles with media

CS leaders – Stop spending so much time analyzing data and building reports

Intercom Off Script - Episode 1: Reflections on the arrival of AI

The importance of trust designing AI systems

How to create a workflow in Intercom to tag conversations based on keywords

Intercom AI Assisted Support - Help Article Generation

Intercom Off Script - Episode 4: Designing with AI

How to create a workflow in Intercom to route customers to specific teams

Intercom Off Script - Episode 5: Better, Faster, Cheaper

The best feeling 🤩

How to Install Intercom's SDKs

Intercom - The Future of Customer Service

How to create and use macros

Paul Adams on avoiding pendulum swings when problem-solving – Intercom World Tour 2017

Introduction to knowledge management in Intercom

How to support your customers in Intercom - Introduction

How to use the Intercom inbox - Inbox overview

How to install the Intercom Messenger

Personalize your support with the Intercom messenger

How to exclude time spent in bot inbox from SLA targets

Intercom Customer Service Suite

Mapping out the first 90 days with AI-first Customer Service

Intercom AI Assisted Support - Summarize

Inside Intercom: Back to the basics

Intercom Custom Bots – introducing the next generation of bots

How to configure a workflow trigger in Intercom

How to use tickets in Intercom

A day in the life of a support knowledge manager

Garbage in / Garbage out

How AI is transforming customer service tech stacks

Experiment time! Using skill-based routing to get customer queries where they need to go

Using Intercom's API, Webhooks, and Canvas Kit

Content as a growth engine for your business - John Collins at Inside Intercom Paris

Support roles are evolving ⬆️

ChatGPT for customer service is here

How to create and use tags

The 4 Levels of Customer Service

Intercom Live Chat

CX for Growth: How to ask your customers great questions and gather actionable feedback

How to create a support triage workflow in Intercom

Unlocking customer service's strategic potential with AI 🚀

The Secret Power of Customer Research

How to Create a Remarkable Customer Experience (The Latest Research)

Intercom Phone - Conversation and calls all in one place for an industry revolutionising CX.

It's time to redefine what customer service could look like

This email AI agent is your customer support team's new best friend

Set Fin live in the Intercom Messenger

Meet Intercom's groundbreaking new AI chatbot built on GPT-4

AI is a game changer for customer service