10 тысяч подписчиков
611 видео
How to prepare your customer support content for AI - Restate questions
How to add a custom action or object to a workflow in Intercom
Prepping support content for AI - Add text explanations to articles with media
CS leaders – Stop spending so much time analyzing data and building reports
Intercom Off Script - Episode 1: Reflections on the arrival of AI
The importance of trust designing AI systems
How to create a workflow in Intercom to tag conversations based on keywords
Intercom AI Assisted Support - Help Article Generation
Intercom Off Script - Episode 4: Designing with AI
How to create a workflow in Intercom to route customers to specific teams
Intercom Off Script - Episode 5: Better, Faster, Cheaper
The best feeling 🤩
How to set up email forwarding in Intercom
Go-To-Market Is The New Moat – Start Good Trouble Ep. 2
A personal AI assistant for EVERY agent
How Fin AI Copilot changes the game for support teams
Off Script: Episode 1 - Fall in love with the problem 🫶
How to create and use conversation attributes
Intercom on Product: Riding the AI wave in 2024
How AI defies Moore's Law and redefines what's possible
Right Product / Wrong Time
Becoming Fin: The story behind the name of our AI chatbot
Strategies for getting executive buy-in to adopt AI-first CS
A quick guide to the Intercom workspace for support agents
Introducing Fin: Intercom’s breakthrough AI chatbot, built on GPT-4
The Next Generation of AI-First Customer Service: Meet Fin 2 | Pioneer 2024
React or die!
How to lead your customer service team into the AI future
Off Script - new episode this Thurs 11th
Build bespoke answers with Fin AI Agent
Knowledge is power 🧠
Finding Product-Market Fit, Founder Led Marketing, and Getting into YC – Start Good Trouble Ep. 1
How to Install Intercom's SDKs
Intercom - The Future of Customer Service
How to create and use macros
Paul Adams on avoiding pendulum swings when problem-solving – Intercom World Tour 2017
Introduction to knowledge management in Intercom
How to support your customers in Intercom - Introduction
How to use the Intercom inbox - Inbox overview
How to install the Intercom Messenger
Personalize your support with the Intercom messenger
How to exclude time spent in bot inbox from SLA targets
Intercom Customer Service Suite
Mapping out the first 90 days with AI-first Customer Service
Intercom AI Assisted Support - Summarize
Inside Intercom: Back to the basics
Intercom Custom Bots – introducing the next generation of bots
How to configure a workflow trigger in Intercom
How to use tickets in Intercom
A day in the life of a support knowledge manager
