John Duffy's RCS Predictions for 2019
3C founder and CEO, John Duffy, shares his thoughts on a big year for RCS in 2019 as well as the opportunities mobile carriers have to deploy RCS business messaging. Full transcript below.
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"I think 2019 is finally the year where RCS messaging reaches the tipping point—and there are a couple things that are really important. Here in the United States, we're going to get launches from T-Mobile, launches from Verizon. I think Google is going to create new products and services that are going to create demand for RCS chatbots, throughout the world but especially here in North America first. I'm really looking forward to Apple joining the party and sharing their plans for enabling the iPhone to participate in rich communication services. I think that's going to happen this year and I'm really excited about it.
My entire career has been based in telecommunications, in some form or another, and I am so excited to be involved in a company that is really helping create a new opportunity for carriers all over the world.
RCS gives them a terrific new product and service to improve their consumers' and subscribers' experience, but also help them generate terrific new opportunities for revenue and innovative services for their business customers. RCS messaging really brings it together in an environment that's a win-win-win for the subscriber, for the enterprise and brand, and for the carrier. We're really proud, here at 3C, to be playing a role in helping bring that dream to life."