CX for Growth: How to ask your customers great questions and gather actionable feedback
Everyone agrees customer feedback is critical to shaping your startups’ offering, design, and future roadmap.
Engaging your customers and understanding their experience is difficult. So we brought together Sarah Cunningham-Scharf, Head of Customer Success at Great Question, and Ned Dwyer, the Founder of Great Question, an excellent Intercom customer, alongside Intercom’s own Eabha O’Sullivan from our Customer Advocacy team and moderated by Alan Mc Glinchey.
You’ll hear from our guests:
How to bake in a process and culture of customer feedback
Scaleable customer feedback approaches
Identify your customer advocates and become their biggest supporters
CX for Growth webinar series is designed for startups covering topics for CX and growth. Casual interview style to hear guests’ insights and ask your questions. Grab your coffee and join us either live or on-demand!