Application Convergence and e-Business - 2 : Today's Lesson
Full playlist "#Application #Convergence" discusses how convergence enables e-business applications. Identifies some practices and applications that benefit from convergence, e.g., CRM, #ERP, contact centers, and unified messaging.
• 53 : Application Convergence - Fundam...
In the past three lessons, we've learned about what is involved in creating converged communication systems. Today, we'll explore some of the business reasons for convergence, and we'll discuss some of the applications that are designed to support e-business.