Understanding Value & Waste
Watch the full video to get a deeper understanding of 1. Customer Value, 2. Business Value and 3. Non-Value https://vative.com.au/videos/value-wa...
Industry leaders have grappled to understand and improve value and waste as far as we can remember. Yet, many don’t understand the full breadth and depth of value and waste and its impacts on sustaining and growing a business.
As we endeavour to increase value and reduce waste in the race to develop a competitive offering, we often overlook what customers recognise as value, and the types of waste in our processes that deny us that competitive edge.
A deeper understanding of 1. Customer Value, 2. Business Value and 3. Non-Value has been a game changer for many Vative clients to achieve over 300% ROI on improvement projects. It has enabled them to reduce employee frustrations and millions in costs, as well as the ability to step away from unnecessary capital investments to become more motivated, productive and competitive.
The first step is to acknowledge and commit to improving 1. Customer Value that is defined as:
The customer recognises the value
Our efforts change the product or service towards what the customer expects
It is done right the first time
To better understand 1. Customer Value, 2. Business Value and 3. Non-Value, watch the full-length video on Understanding Value and Waste: https://vative.com.au/videos/value-wa...
For more about Vative visit our website https://vative.com.au/
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