In this video, I discuss two views of "business operation": hierarchical view and process view. Organizational charts and business processes are discussed respectively. The goal is to equip you with the prerequisite business knowledge required for the course.
Sources:
1. Pearlson, K. E., Saunders, C. S., & Galletta, D. F. (2019). Managing and using information systems: A strategic approach. John Wiley & Sons.
2. Investopedia: https://www.investopedia.com/terms/c/...