CIO#3-2: Controlling IT Cost
This video explains how CIOs can control the cost of IT using IT budgeting and chargeback systems. The video describes different types of chargeback systems for IT and their advantages and disadvantages.
Textbook: Austin, R. D., O'Donnell, S., & Nolan, R. L. (2016). The Adventures of an IT Leader, Updated Edition with a New Preface by the Authors. Harvard Business Review Press.