Solgari for Microsoft Teams - multi-channel, multi-session with native Teams notifications
This short demonstration details how Contact Centre or Customer Service agents can use Solgari for Microsoft Teams to manage multiple conversations or engagements with customers, across multiple channels, all at the same time - being notified within their Teams platform for every inbound message so nothing is lost or missed.
Visit https://solgari.com/converse-for-teams/ for more information or to schedule a live demonstration.