Solgari for Microsoft Teams Outbound Sales Campaign
Your organisation has adopted Microsoft Teams and wants to maximise the investment. Your focus is on enhancing both Customer and Employee Experiences by intelligently including any team member in addressing clients inquiries.
Solgari extends Microsoft Teams with AI-powered Contact Center functionality out of the box. The solution is available to any relevant personas including customer & field service, sales, specialists, supervisors and back office.
In this video below, the NFL team are performing their outbound campaign to help their VIP customers with the renewals of their season tickets.
By leveraging the native extension of the Teams App, Jenny, the sales manager, seamlessly allocates specific customers to individual team members. This empowers them to initiate outbound communications effortlessly, whether through the Solgari for Teams mobile or desktop app, all within the familiar Teams environment.
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