Solgari for Microsoft Teams - V1 Functionality Demo
Solgari for Microsoft Teams is a full-function cloud contact center delivered via the cloud as a native Teams application.
This short demonstration recording from Solgari shows the breadth and functionality of our CCaaS solution for Microsoft Teams, including:
Multi-channel and multi-session chat across WhatsApp, SMS and Social Media
Inbound and Outbound Voice calling
Unified analytics enabling real-time, actionable insight for Agents
Secure and compliant recording, archiving and playback
Solgari for Microsoft Teams is enabling real-world and business critical use cases across Healthcare, Financial Service and Manufacturing and Retail. Accessed via Teams, leveraging Dynamics 365 customer data, and delivered from Azure - Solgari for Microsoft Teams. Contact us today at [email protected].