Revolutionizing the KM work
Revolutionizing KM in the age of Generative AI is not a theory—it’s already happening. In this talk, Dr. Moria Levy explores how KM professionals can enhance their own productivity, transform knowledge work across the organization, and even redefine the KM role itself. From smarter ways of working with files and finding experts to AI-supported decision-making and job re-engineering, this session shows how human strengths and machine capabilities can be combined to create powerful new possibilities.
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Chapters
00:00 – Introduction: KM in the age of Generative AI
00:30 – Risks vs. opportunities: why we focus on the upside
01:05 – Three levels of improvement for KM professionals
01:40 – Level 1: Enhancing personal productivity with GenAI
02:40 – Using GenAI inside core KM activities
03:40 – Preparing better interviews & retention sessions with AI
04:20 – Level 2: Revolutionizing knowledge work (files, experts, decisions)
05:10 – Smarter ways to work with files & internal content
06:20 – Finding experts through AI-driven pattern recognition
07:00 – AI-supported decision-making (organizational vs. global knowledge)
07:50 – Level 3: A new charter for KM leaders
08:20 – Leading job re-engineering with human–machine task mapping
09:20 – Generative AI knowledge-driven agents (LL, retention, KM tasks)
10:10 – Closing: A brighter KM future—endless opportunities