Leveraging the value creation of tacit knowledge using GEN AI- practical ideas
Explore how generative AI can unlock, extend, and amplify tacit knowledge in organizations. In this practical session, Dr. Moria Levy demonstrates how AI augments human intuition, supports deeper thinking, reveals hidden patterns, enhances brainstorming, and accelerates Knowledge Management activities—from decision-making and lessons learned to pattern recognition, content structuring, and intelligent KM agents.
Blending human strengths with machine capabilities, this video shows how GenAI frees us to focus on creativity, insight, and real value creation—while routine work is handled by the machine.
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Chapters
00:00 – Introduction: Turning tacit knowledge into value
00:30 – Human vs. machine strengths in knowledge work
01:15 – How GenAI helps us surface tacit insights
02:10 – Conversational AI for guiding thinking & decisions
03:00 – Using GenAI in brainstorming (design thinking model)
04:00 – Synthesizing content & discovering hidden patterns
05:00 – AI agents for KM: decision-making & knowledge retention
06:00 – Lessons learned: diving deeper with AI “why–why–why”
07:00 – Pattern recognition, structuring content & finding insights
08:00 – Reducing routine work so humans focus on creativity