Notebook LM Podcast - 1981 Rummler at MTEC
This text is a transcript of a presentation by Geary A. Rummler, a training expert, at MTEC in 1981. He argues that traditional training programs often fail because they focus on teaching employees knowledge and skills in isolation, without considering the larger context of the organization.
Rummler introduces the concept of "performance systems", which he defines as the complex web of stimuli, responses, consequences, and feedback that influence how people behave in an organization. He emphasizes that effective training must account for the entire performance system, not just the individual employee.
Rummler uses examples from his work in the airline industry to illustrate how organizations often fail to identify and address the root causes of poor performance, mistakenly blaming employees for problems that are actually systemic. He advocates for a performance-based training approach that analyzes the entire system, identifying bottlenecks and obstacles that hinder performance, and then designs training interventions that address these issues in a way that supports the desired organizational outcomes.
Resources
1981 Rummler Video:
• Geary A. Rummler - MTEC 1981
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