Email, Tasks and Deadlines
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Email can be a wonderful tool for productivity and communication, but it can also become an enormous drain on your resources if not used properly. Defending yourself from this slide into email entropy demands discipline on your part; and it also demands that you draw out some discipline from the people you communicate with. Email is not a real-time communication. You have an obligation to be very clear when you ask a question or request an action; you have a further obligation to demand a response from the person you email. You have to be clear that you need to know whether your message has been received. If you don't get the response you need from a recipient, it is your duty to follow up with that person until you do.