Employee Coaching
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When you bring an employee into your office to discuss a problem behavior, how you conduct yourself can have a bigger impact than you realize. You may think you have all the information you need about the problem you're discussing; the situation may seem cut-and-dried. But what you may find out (if you can manage to keep your own mouth shut and listen to what the employee has to say) can mean the difference between another instance of employee turnover to drain the resources of your company, and an opportunity to groom a potential candidate for future promotion from within the organization.