This short demonstration presents the potential of including Solgari Automate-enabled workflows into New Order Management, either in Manufacturing or any other industry.
On creation of the new Order, submitted via inbound Voice call from a new or existing customer, a confirmation SMS is sent outbound automatically containing relevant reference details.
Removing this type of repetitive step from agents frees them to focus on recording more valuable detail in their wrap-up, and keeps the customer close as the Order moves into fulfilment.
For more detail or to learn more, visit:
www.solgari.com
or contact:
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