Don't Fall For This "Human Error" Trap
We often see companies ending their root cause analysis and investigations with the cause of "Human Error."
In this short clip from our "Forget Human Error. Focus on This Instead..." webinar, ThinkReliability instructor, Aaron Cross, explains how to avoid falling into the trap of concluding that the cause of the incident was "human error." He also walks through the 5 different human factors and how each one of them contributes to an incident.
Watch the full recording of this webinar session: https://attendee.gotowebinar.com/reco...
Check out our upcoming free webinars: http://bit.ly/ThinkReliabilityWeeklyW...
For more detailed training on the trap of "human error,", watch our How to Investigate: Human Error course.
This course is offered live: https://training.thinkreliability.com...
And in a self-paced format: https://training.thinkreliability.com...
Chapters:
00:00 - Investigation Bias
01:46 - The Human Error Trap
02:18 - Human Factors