What is Human Error?
In this quick video, we will define human error and briefly explain how to mitigate its effects on your organization.
People typically label a cause as "Human Error" when a person makes a mistake. What most groups fail to realize is that people make mistakes all the time, it only becomes a problem when the process in place didn't catch it. This means that you should never stop your incident investigations at "human error." Keep pushing to figure out why the error occurred to find solutions that benefit the reliability of the task as well as the reliability of the person.
For more detailed training on human error and human factors, watch our How to Investigate: Human Error online short course overview: • How to Investigate: Human Error - Course O...
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