Cause Mapping® Facilitation Tip 20: Let the Incident Determine Structure, Not the Method
In the last video of our #FacilitationFriday series, we discuss the structure of problems. Many people believe the structure of a problem is revealed by the methodology selected to solve it. However, a scientific approach reveals the structure that’s already contained within the issue. Because the incident already occurred, it has a specific structure – what DID happen. We don't want to drive the investigation or make the investigation fit into a certain structure based on the methodology.
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