Principal investigators have many duties, one of them is training new staff on patient recruitment best practices.
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The main requirements are going over the fundamentals of call scripts, etiquette for going over questionnaires, and conducting follow-ups. One important thing to remember is that many of these fundamentals aren’t common skills, so ensuring you cover these will help your team. I have more detailed guidance and explanations of these topics, please contact me by email to get this information.
Training can become time-consuming for a busy PI, it is a good idea to automate as many parts as are practical. You can use email marketing software, such as MailChimp or Constant Contact, and patient recruitment training videos that TrialJoin has made on YouTube. The great thing with both of these methods is that you create it once and then get to use it forever.
You can also look at using a learning management system (LMS), such as TrialJoin’s Helix system. An LMS helps you, the person in charge of training, know what material was covered by your staff, how much information was retained by them and automate any subsequent training in the future.
The reason you want to use these methods is to improve your team and become a successful clinical researcher, backed by an effective and motivated team.
You can start to automate your staff’s training straight away, by having them watch the suite of videos, articles, and guides provided by TrialJoin online.
I do hope these suggestions help you. When I've gone searching for information about patient recruitment I couldn’t find much, so I decided I could be the one to fill that gap for everyone. Which is the reason I produce all these articles and videos for everyone.