Cause Mapping® Facilitation Tip 11: Use the Phrase, "One of the Causes"
Utilize the Cause Mapping method to clearly identify all of the causes that were required to produce the negative issue (the problem). As a facilitator, it's beneficial to explain that there are multiple causes, not just one root cause. This will enhance the dialogue in your investigations. By revealing multiple causes (the system), the team will be given the chance to identify additional solution opportunities that will provide additional layers of protection to reduce risk of reoccurrence. For additional resources on this tip, download the accompanying PDF at the following URL: https://bit.ly/FacTips.