Business Skills Training
Graham Phelps - Trainer, Coach, Consultant
https://www.betterwriting.co.uk
https://www.businesswritingcoach.co.uk
https://grahamphelps.com
Onsite and Live Online Training and Coaching
📧For General Inquiries:
[email protected]
Would you like to save time but also improve the professionalism of your business, writing quickly and easily using in just three simple ideas?
All of us write a lot. We write emails, reports, proposals. But when I say we write a lot, we probably write more than we need to. How many times do you look at an email or report and go.
Easy to remember the ABC. A for accuracy. B for Brevity. C for clarity. Now, accuracy really comes down to three things: spelling, grammar and data. Let's start with data and information. You got to get your facts right. Okay? I will forgive you the misuse of an apostrophe. Just don't give me the wrong telephone number or the wrong
postcode or the wrong time for a meeting. That's not going to work in terms of building your respect and trust. So when you've done that, make sure your spelling and grammar is correct. People love nothing more than rolling their eyes and pointing out the fact that you've made a mistake. Now, this does have a kind of an influence about your intelligence and ability, which is wrong. You're just busy. You're just doing a click, write and send thing like we all do. But what you need to do is slow down and just reread things.
Here's a great tip. Before you send an email or anything at all, reread it, but speak it out loud.
🔗Business Skills Training from Brilliant Customer Service
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