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Funeral Home Advertising & Marketing Tips by Funeral Consultant, Robin Heppell, CFSP.
Question:
How do you compete with “funeral brokers”, who have no overheads, and pay for bodies?
Answer:
• I’m not sure how to answer this as I don’t have any experience with funeral brokers
• Is it acceptable in your jurisdiction to pay for first calls? Who are they paying?
• It would be important to key on who the decision-maker is and communicate with them – such as showing the value between what you offer vs. the few things that they offer
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• How to Compete with Funeral Brokers